Compare Plans
Core vs Premium
Every business, small or large, can get started on our core platform today. When you need advanced capabilities, talk to sales about upgrading to Premium.
| Feature | ||
|---|---|---|
| Freight Pricing | ||
| Guaranteed pricing Carriers and other brokers make billing errors and expect you to cover them. We get it right the first time, every time. | ||
| Freight costs Core customers benefit from our bulk buying power. Premium customers get custom rates negotiated specifically for their business. | Volume discounts | Negotiated carrier rates |
| Quoting & Booking | ||
| Instant quotes from 100+ carriers | ||
| Electronic booking (no phone calls) | ||
| USA & Canada coverage (including cross-border) | ||
| Instant setup (start shipping in minutes) | ||
| API access for quoting & booking | ||
| Shipping Documents | ||
| Automatic BOL generation | ||
| Smart shipping package A complete pickup package with professional BOL and step-by-step instructions for your dock team. | ||
| Freight photo tagging Upload photos of your freight at pickup to create a visual record for disputes and claims. | ||
| Document storage & retrieval | ||
| Tracking & Visibility | ||
| Real-time shipment tracking | ||
| Anomaly detection Our proprietary technology monitors shipments and catches problems (misrouting, lost freight, delays) before they become big issues. | ||
| Proactive delay alerts | ||
| Share tracking links with customers | ||
| Centralized shipment dashboard | ||
| Advanced analytics & reporting Deep insights into shipping patterns, carrier performance, and cost trends with custom dashboards. | ||
| Scheduled automated reports | ||
| Billing & Payments | ||
| Automatic bill auditing We read every freight bill and catch errors automatically. You never have to decode an opaque bill again. | ||
| We challenge incorrect charges When we find billing errors, we dispute them on your behalf. You won't even hear about it. We just handle it. | ||
| Credit card payments | ||
| Credit terms Pay on your schedule with payment terms that align with your cash flow. | ||
| Bank payments (ACH/EFT, wire) | ||
| Consolidated invoicing One invoice for all your shipments instead of dozens of separate bills. | ||
| Multi-currency support | ||
| Support | ||
| Live chat support Real humans who respond quickly, not bots. | ||
| Email support | ||
| Phone support | ||
| Help center access | ||
| Dedicated account manager A single point of contact who knows your business and proactively identifies opportunities to improve your operations. | ||
| Priority issue resolution Your issues jump to the front of the queue with faster response and resolution times. | ||
| Service level agreements (SLAs) Guaranteed response times and uptime commitments backed by contract. | ||
| Integrations | ||
| Access to 100+ carrier network | ||
| Full API access Programmatic access to quotes, bookings, tracking, and documents. Build FreightSimple into your systems. | ||
| Custom ERP/WMS integrations Connect to NetSuite, Shopify, or your custom systems. We help design, build, and maintain integrations. | ||
| Dedicated integration support | ||
| Account Management | ||
| Self-serve portal 24/7 | ||
| User accounts | Limited | Unlimited |
| Multi-location management Manage shipping across all your locations from one account with centralized visibility and location-specific settings. | ||
| Location-specific settings | ||
| Custom workflow configuration | ||
Ready to transform your freight operations?
Sign up in minutes. Need premium features? Just ask.